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Every appointment is reserved just for you.

 

Creating beautiful, customized hair takes time, intention, and a relaxed experience. These guidelines help me protect that time for every guest while keeping my schedule running smoothly. Thank you for taking a moment to read through them—I truly appreciate your support of my small business.

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Booking Appointments

All appointments are scheduled by reservation only.

If you're visiting me for the first time, you'll book through my online booking system. A credit card is required to reserve your appointment, but your card will never be charged unless a cancellation or no-show policy applies.

To help create a calm, safe environment for every guest, I kindly ask that children under the age of 10 not attend appointments unless they're receiving a service themselves. I absolutely love little ones—I just want to make sure everyone can relax and enjoy their time in the salon.

 

Cancellations & Rescheduling

I completely understand that life happens.

If you need to cancel or reschedule your appointment, I kindly ask for at least 48 hours' notice. This gives me the opportunity to offer your reserved appointment to another guest who may be waiting.

Appointments changed with less than 48 hours' notice will incur a cancellation fee of 50% of the scheduled service total, which will be charged to the card on file.

Need to make a change? You can easily reschedule through the link in your confirmation email or text, or you're always welcome to reach out to me directly.

 

Late Arrivals

If you're running behind, please send me a quick text as soon as you can.

If you arrive more than 15 minutes late, I may need to adjust your service or reschedule your appointment so that every guest receives the full time they've reserved.

If I'm unable to complete your scheduled service due to a late arrival, the applicable cancellation fee may apply.

 

Missed Appointments

Appointments missed without notice—or canceled after the scheduled start time—are considered a no-show.

Because that appointment time was reserved especially for you, no-show appointments will be charged 100% of the scheduled service total.

Guests with repeated last-minute cancellations or no-shows may be asked to prepay for future appointments or may no longer be eligible to book online.

 

Adjustments

Your satisfaction is incredibly important to me.

If you have any questions or concerns about your hair, please don't hesitate to reach out. While services are non-refundable, I'm happy to provide a complimentary adjustment within 14 days of your appointment if we determine one is needed.

My goal is always for you to leave feeling confident and loving your hair.

 

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Ready to book?

I can't wait to welcome you into my chair and create a look that's beautiful, healthy, and designed to fit your lifestyle.